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Practices hotel should adopt during and post-checkout

Practices hotel should adopt during and post-checkout

This blog is part 4 of a 5 part Covid-19 recovery series which provides detailed recommendations on what hoteliers can do to recover from this crisis. This series covers the entire guest journey.  If you missed the first part you can read the blog by

What you need to know about the coming changes in TripAdvisor

What you need to know about the coming changes in TripAdvisor

A few days back, TripAdvisor announced a massive transformational change, aiming to become the most personalized and connected travel community and pioneering the concept of social travel to empower hoteliers and guests alike.   The new phenomena which TripAdvisor is describing as its new “social

How artificial intelligence is poised to change hospitality

How artificial intelligence is poised to change hospitality

Interest in Artificial Intelligence (AI) has grown in recent years as people revere and debate realistic applications across all industries.  AI activity within the Hospitality sector has been steadily increasing as big brands look at ways to gain an advantage over their competitors in one

Four mistakes to avoid while serving hotel guests

Four mistakes to avoid while serving hotel guests

Hotel industry has come a long way from most bookings being driven through walk-ins and travel agents to most bookings now being done online. Guests now have expectations set according to the hotel reputation and reviews posted at online sites. Guest satisfaction has become the

RepUp extends solidarity to Kerala. Here is how you can too.

RepUp extends solidarity to Kerala. Here is how you can too.

Kerala as of now is facing an unprecedented catastrophe. A flood of this magnitude has been unheard or unseen of since 1924. Rescuers are battling torrential rains to save residents, with more than 200,000 people left homeless in camps. The Kerala government said many of