15 April, 2021, Gurgaon : Xperium, a guest experience data platform, is happy to announce its integration with Guesty PMS; a property management system that mostly caters to vacation rentals, serviced apartments and aparthotels in more than 80 countries worldwide. With this integration, the experiential
October 7, 2020, Bangalore: Chroma Hospitality Inc. has chosen Xperium; to provide solutions like hyper-personalized experiences to guests and automation of the entire guest-facing processes from booking to check-out. As part of their elevated sanitation protocols called Culture of Clean wherein, they provide a seamless
Building a guest database is a sure-fire way to begin increasing your revenue per guest, and can be done effortlessly through CRM and Marketing Tools. Even though OTA’s do not pass along guest emails, there are still ways of collecting guest information to build your
Reviews are an extremely important part of the hospitality industry. Positive reviews are always great reinforcement to let you know you’re doing something right with the guest experiences you’re creating. However, bad or negative reviews, while disheartening can also sometimes be biased, or just down
TripAdvisor has been essential to the hospitality industry since its inception. Improvements in TA rankings lead directly to higher bookings, average daily rate (ADR) and revenue. TripAdvisor doesn’t just help with referral traffic and bookings from TripAdvisor, but also facilitates more bookings from all OTAs.
Feedback forms and survey are used across all industries to understand how customers feel about your product or service, and the hotel industry is no different. If anything, feedback and survey collection is an integral part of any guest journey. As a hotelier, if you
The Managing Director of a boutique resort shares what it has achieved with Xperium by RepUp in the following interview: Q: What solutions were you using to manage your Guest experience before Xperium by Repup? A: We were using various tools before Xperium by RepUp
We have analysed more than 65000 reviews of 18 luxury hotel brands in India to understand the overall reputation of each brand. In the age of brand consolidation it is essential to understand the overall reputation of brands. Mostly, executives have an understanding of individual
A few days back, TripAdvisor announced a massive transformational change, aiming to become the most personalized and connected travel community and pioneering the concept of social travel to empower hoteliers and guests alike. The new phenomena which TripAdvisor is describing as its new “social
Interest in Artificial Intelligence (AI) has grown in recent years as people revere and debate realistic applications across all industries. AI activity within the Hospitality sector has been steadily increasing as big brands look at ways to gain an advantage over their competitors in one
