Guest CRM & Loyalty
Use Rich Profiles to create a 360º view of your guests and understand their likes and dislikes. Leverage Centralized Guest Data to create specially tailored experiences and loyalty programs that turn your guests into brand promoters.
INTELLIGENT GUEST PROFILES
Create rich guest profiles from multiple data points
Design the best guest experiences from robust guest profiles that include preferences, guest persona, stay history, likes and dislikes and much more.
Integrate with your current systems with two way communication
Have all the information you’ll ever need about a guest, right at the click of a button. The CRM solution integrates seamlessly with your PMS to ensure integrated guest data.
Know your most valuable guests
Loyal fans deserve extra love. Track which guests have given you the most and treat them to something extra special.
Keep track of your Guest Activities
Keep track of your Guests’ online journey including email behaviour, spending pattern and buying intent while staying compliant with international standards.