Guest Request Management
Our web-based digital concierge lets guests place dining orders & requests, provide in-stay feedback, and control room environment, and connect with hotel staff.
Increase Revenue Through In-Stay Requests
Allow guests to request add-on offers with instant notifications. Help guests make the most of their stay by displaying relevant information like upcoming events in the area, local weather and news.
Let Guests talk to You from Wherever They Are
Let guests use in-room tablets or their own devices to communicate with hotel staff through channels they already use. Quick responses to complaints or requests are likely to keep your guest happy.
TRACK GUEST REQUESTS
Increase NPS through high service quality
Track guest requests in real time and monitor the quality of guest service. Review in-depth reports to understand guest expectations.