Guest Satisfaction Surveys
Create multiple surveys for gathering constructive feedback at different stages of the guest journey. Use in depth sentiment analysis reports to identify and improve problem areas and get ahead of the competition.
Gain insight into guest satisfaction
Quality matters, but so does quantity. RepUp’s direct integration with online review sources like TripAdvisor, Google and HolidayCheck pushes reviews to these sites immediately.
Know where you stand
Benchmark yourself against competitors by analyzing online review data, department performance and trends accurately through various reports. Identify pain points and resolve them quickly.
Control everything on a Single Dashboard
Read and reply to what your guests are saying about you across various OTAs, social and review sites – all from one dashboard. Get a bird’s-eye perspective of all positive and negative feedback in one window.
Derive Operational Intelligence from Online Reviews
Understand and act on problems by raising tickets to concerned teams directly from the dashboard. Get operational insights from group level reports delivered directly to your inbox.