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Guest Satisfaction Surveys

Create multiple surveys for gathering constructive feedback at different stages of the guest journey. Use in depth sentiment analysis reports to identify and improve problem areas and get ahead of the competition.

See it in action

FEEDBACK COLLECTION

Gain insight into guest satisfaction

Quality matters, but so does quantity. RepUp’s direct integration with online review sources like TripAdvisor, Google and HolidayCheck pushes reviews to these sites immediately.

Guest-In-stay-feedback
Hotel-Competitor-analysis

COMPETITOR ANALYSIS

Know where you stand

Benchmark yourself against competitors by analyzing online review data, department performance and trends accurately through various reports. Identify pain points and resolve them quickly.

REVIEW MANAGEMENT

Control everything on a Single Dashboard

Read and reply to what your guests are saying about you across various OTAs, social and review sites – all from one dashboard. Get a bird’s-eye perspective of all positive and negative feedback in one window.

Hotel Review Analysis
Hotel-Issue-Resolution

BUSINESS INTELLIGENCE

Derive Operational Intelligence from Online Reviews

Understand and act on problems by raising tickets to concerned teams directly from the dashboard. Get operational insights from group level reports delivered directly to your inbox.

Leverage data to generate more revenue per guest

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