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Tag: reputation

How Review Analytics Can Inspire Hotel Bookings

The hotel industry today has fundamentally changed, especially when it comes to both demand patterns and customer purchase behavior. This is the reason that most existing Hotel Revenue Management approaches seem to be outdated in the present time. When we talk of Hotel Revenue Management,

How Guest Reviews Impact Your Hotel’s Reputation?

News of bad customer service reaches twice as many ears as praise for a good service experience. ~White House Office of Consumer Affairs We do not need anyone to tell us just how competitive the hotel industry is. We are probably all too aware of