15 April, 2021, Gurgaon : Xperium, a guest experience data platform, is happy to announce its integration with Guesty PMS; a property management system that mostly caters to vacation rentals, serviced apartments and aparthotels in more than 80 countries worldwide.
With this integration, the experiential CRM suite of Xperium will be launched for vacation rental and service apartments space also.
Guesty users will be able to provide highly personalized upsell offers to their vacation rental customers through email, whatsapp and other preferred messaging apps. Xperium also enables targeted messaging based on customer persona with intelligent guest profiling for enhanced engagement with guests from booking to post checkout.
Xperium integration will allow a seamless user experience with Guesty and offer single sign-on (SSO) to its users.
Further, Guesty users can also manage their guest satisfaction surveys/voice of customer to improve NPS, RevPAR and occupancy. Xperium is a GDPR compliant solution and ensures complete data security. Additionally, Xperium dashboard and messaging is multilingual.
Keeping the current situation in mind, Xperium comes with full contactless experience including digital check-in and check-out, in room dining and guest request management.
Alexandra Mandel, Business Development Manager, Guesty said “We are very excited to partner with Xperium. The partnership will enable our clients to generate more revenue and improve guest experience. With product suites that cross contactless check in/check out, CRM & Marketing Automation, Guest messaging, reputation management, upsells and more, Xperium packs a punch on value for Guesty users and we look forward to growing our partnership together.”
Speaking on this occasion Sachin Agrawal, Co-founder, Xperium quoted “We are really excited to launch the solution for vacation rentals, serviced apartments and aparthotels with Guesty, the strongest player in the category across North America. Vacation rentals and serviced apartments are getting a lot of popularity, especially amid turbulent times of COVID-19. We are confident that Xperium being an AI & ML based enterprise grade solution will add great value to vacation rental owners as well as their guests.”
Guesty is the ultimate property management platform, best suited for short-term and vacation rentals. This end-to-end PMS solution simplifies the complex operational needs that property managers face on a daily basis – from guest communication to task assignment to payment processing.
With Guesty PMS, property managers can manage their property better and save time & money so they can focus on what matters most; growing their business.
Xperium platform integrates with more than 50 PMS and other hospitality technologies, including Oracle Hospitality, Infor, Siteminder, Mews, Cloudbeds and more.
The product is used by over 2000 hotels including clients like Radisson, Hyatt, Moxy by Marriott, Makati Diamond, Azalea, Lemon Tree, Roseate House (Bird Group) among its customers. Headquartered in Gurgaon, India, with a vast presence over SEA, Europe and the US. Xperium is at the forefront of technological innovation for the hospitality industry.